Voice app for Papa John’s pizza restaurant

Papa John’s is one of the most tech-savvy companies in the food delivery sector, so when Yandex announced an opportunity for third-party businesses to integrate with its smart speaker, Papa John’s team was at the forefront.

Smart bot

  • Flexible NLU. The bot recognizes all the peculiarities of any order, no matter the user’s voice tone or accent; understands customers when they change their mind while making an order.

Channels

  • Yandex Voice Assistant Alice

Functions of AI bot

  • Helps to place an order — pizza, drinks, desserts, and much more
  • Removes items from a shopping cart
  • Forwards an order to the delivery service
  • Remembers your favorite meal and address – no need to repeat it every time

Achievements

  • ~37 000

    requests sent to the skill within the first quarter

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