AI-powered outbound calls for a federal mobile services provider MegaFon

NLU-powered voicebot is as efficient as human agents in 98% of telephone sales cases, cutting down up to 60% call-center’s expenses.

Solution

  • Realistic voice script based on prerecorded phrases. NLU-powered dialog with multiple choices and endings.

Channel

  • Telephone calls

Mission

  • Convince customers to add new paid options to their monthly license. Explain terms and conditions. Handle questions and objections.

Achievements

  • 98%

    Voice bot has proved itself to be as good as humans

  • 60%

    Savings compared to traditional phone calls

  • 200+

    Simultaneous calls

  • 90 058

    Phone numbers database volume

How to create?

  • Aimylogic.Voice Calls.
    Based on our visual bot builder Aimylogic, this solution helps automate outbound call campaigns.

  • JAICP Smart Calls.
    Inbound and outbound call automation: sales, surveys, information, and smart IVRs. A solution for enterprises and call centers powered by JAICP conversational platform.

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