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Weekly Digest: Virtual Assistants Angie, Fargo, and Tingwu
Wells Fargo is working on a new virtual assistant named Fargo
Consumer banking giant Wells Fargo has a new virtual assistant in the works, according to CNBC. Named Fargo, the new assistant will help the bank convert more retail banking customers into digital users. According to Michelle Moore, the bank’s consumer digital head, Fargo will be able to execute tasks including paying bills, sending money, and offering transaction details and budgeting advice. It’s expected to be out next year after the bank releases a revamped mobile app and website in early 2022. Via CNBC.
Amazon equips hospitals throughout the US with Alexa
Amazon announced that several hospitals in the US would soon use Alexa-enabled devices, including Amazon Echo speaker, to help patients communicate with health staff and control devices in their room. According to the company, with Alexa-enabled devices in healthcare institutions, staff won’t have to enter patients’ rooms unnecessarily. Which will enable hospitals to increase productivity, conserve medical supplies and protective equipment, and free up staff time to provide more personalized care. Via Business Insider.
Alibaba releases secretarial virtual assistant for meetings
Chinese tech giant Alibaba has introduced a new virtual assistant designed to handle transcription and other secretarial duties at meetings and conferences. Tingwu, which is Mandarin for “listen well,” can perform real-time transcriptions of conferences and analyze conversations to produce summaries and action items. According to China’s State Information Software Testing Center, Tingwu’s speech recognition is 98% accurate and uses machine learning to correct mistakes as it transcribes the speech, including noting and adding custom vocabulary. Via Voicebot.ai.
National University Cancer Institute releases new chatbot for women
The National University Cancer Institute in Singapore has launched Angie, the WhatsApp chatbot for women who are suspected of having a genetic predisposition to or are at high risk of hereditary breast and ovarian cancer syndrome (HBOC). The chatbot informs women about the syndrome and the benefits of genetic testing before they attend their first genetic counseling session at the NCIS Cancer Genetics Clinic. Via CNA Lifestyle.